Contact

Have a question about an upcoming drop, a product detail, or an existing order? We are here to help.

Get in Touch

Email: hello@may-be.design

Response Time & Customer Service Hours

As a small independent studio, we read and respond to every message personally. Please allow 24 to 48 business hours for a response (excluding weekends and public holidays).

Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

Order Inquiries

If you are reaching out regarding an existing purchase, please include your Order Number in the email subject line so we can assist you as quickly as possible.

Please note: Because our products are made to order, please allow up to 4 weeks for processing and dispatch before reaching out for tracking updates.

Frequently Asked Questions

When is the next drop?

Release dates and previews are announced exclusively via our newsletter and social channels (@ssundaymay). Sign up at the bottom of the page to get VIP notifications.

Can I modify or cancel my order?

Because orders immediately enter our made-to-order production queue, all sales are final and cannot be modified or canceled once placed.

What if my item arrives damaged?

Please inspect your package upon arrival. If your piece arrives damaged, notify us within 7 days of delivery at hello@may-be.design with your order number and photos of the damage and original packaging.